Terms & Conditions

Last updated: 13 July 2026

These Terms & Conditions ("Terms") govern the golf coaching and related services provided by Philip Neil, PGA of Canada Class "A" Professional, trading as "Philip Neil Golf" and operating as part of One Axion ("we", "us", "our", or "the Coach"). Please read them carefully. By booking a lesson, buying a package or gift voucher, or otherwise using our services, you ("you", "the Client") agree to these Terms.

1. Who these Terms are between

These Terms form a legally binding agreement between you (the Client, or the parent/guardian booking on behalf of a minor) and Philip Neil Golf. If you are booking on behalf of another person, you confirm that you have their authority to do so and that you will make them aware of these Terms.

Our contact details are set out in the "Contact" section below and should be used for all enquiries, bookings queries, and notices relating to these Terms.

2. Scope of services

We provide golf coaching services, which may include:

• private (one-to-one) golf lessons;
• group golf lessons;
• junior golf lessons;
• on-course playing lessons; and
• prepaid lesson packages and gift vouchers.

Coaching is a professional instructional service. We will use reasonable skill and care to deliver lessons to a professional standard, but we do not guarantee any specific outcome, score, handicap change, or level of improvement, as results depend on many factors outside our control, including your own practice, ability, physical condition and commitment.

3. Booking & confirmation

Lessons are booked through our external scheduling provider, Cal.com. A booking is only confirmed once you have completed the booking process and received a confirmation for the specific date and time. A request or enquiry that has not been confirmed does not amount to a booking.

We reserve the right to decline, reschedule or cancel a booking, including where a venue is unavailable, where a slot has been booked in error, or where we reasonably believe a booking has been made fraudulently or in breach of these Terms.

4. Prices & payment

All prices are quoted in Euro (EUR). Prices shown on our website or in marketing materials are indicative and are confirmed at the point of booking. The price confirmed at booking is the price that applies.

Unless we state otherwise, the price shown is the price you pay. It does not include range balls, club hire or buggy hire (where needed), or any green fees, course-access or practice-facility charges. Those items are payable separately, in most cases directly to the venue (see the "Third-party venues" clause below).

Payment is processed through our third-party payment provider, Stripe, using hosted checkout (card, Apple Pay or Google Pay). Unless otherwise agreed in writing, payment is due at the time of booking, and a lesson, package or voucher is not confirmed until payment has been received in full.

We do not store your full card details. Card and payment data are handled directly by Stripe under their own terms and security standards; please see our Privacy Policy for more information.

5. Your responsibilities

To help lessons run safely and effectively, you agree to:

• arrive on time for your lesson (please see our Cancellations & Refunds Policy regarding late arrival);
• wear appropriate golf clothing and footwear, and comply with any dress code operated by the venue;
• follow the rules, etiquette, safety instructions and directions of both the Coach and the venue at all times;
• disclose, before the lesson, any relevant health conditions, injuries, disabilities, pregnancy or physical limitations that may affect your ability to participate safely; and
• behave in a courteous and safe manner towards the Coach, venue staff and other users of the facility.

6. Health, fitness & assumption of risk

Golf is a physical activity that involves movement, swinging clubs, walking on uneven ground and exposure to the outdoor environment, and it carries an inherent risk of injury. By participating, you acknowledge and accept these risks.

You confirm that you are medically fit to take part in golf coaching and any associated physical activity. If you have any doubt about your fitness to participate, you should seek advice from a qualified medical professional before your lesson. You are responsible for stopping and informing the Coach if you feel unwell, in pain or unable to continue.

To the fullest extent permitted by law, the Coach is not responsible or liable for any pre-existing medical condition or injury, or for any aggravation of such a condition, and you assume the ordinary and inherent risks associated with participating in golf. Nothing in this section limits any liability that cannot lawfully be limited or excluded (see the "Liability" section below).

7. Conduct & right to refuse or terminate a lesson

We are committed to providing a safe, respectful and professional coaching environment. We reserve the right to refuse to begin, or to end, a lesson immediately and without refund where, acting reasonably, we consider that:

• you are behaving in an abusive, threatening, harassing or discriminatory manner;
• you are under the influence of alcohol or drugs;
• you are behaving unsafely, or ignoring reasonable safety instructions from the Coach or the venue; or
• your conduct is otherwise in serious breach of these Terms or the venue's rules.

Where a lesson is ended for any of these reasons, it will be treated as a lesson delivered and no refund or credit will be due.

8. Minors & junior lessons

Lessons for anyone under the age of 18 ("minors") require the consent of a parent or legal guardian, who must make the booking or authorise it. By booking a lesson for a minor, the parent or guardian confirms that they accept these Terms on the minor's behalf.

A parent or guardian must ensure appropriate supervision arrangements are in place before, after and (where reasonably required) during lessons, in line with the venue's rules and our reasonable requests. We take the welfare and safeguarding of junior clients seriously, and both the parent/guardian and the Coach are expected to act at all times in the best interests of the child. We may ask that a parent or guardian remains present or contactable for the duration of a junior's lesson.

9. Third-party venues

Coaching takes place at third-party golf clubs in the Paphos area of Cyprus, which may include Minthis, Aphrodite Hills, Secret Valley and Elea. These venues are owned and operated independently of Philip Neil Golf.

• Green fees, course access charges, driving-range or practice-facility fees, buggy hire and similar charges may be payable by you directly to the venue, separately from the price of your lesson, unless we have expressly stated otherwise.
• While at a venue you are bound by that venue's own rules, terms, dress code, health-and-safety requirements and etiquette.
• We are not responsible for the condition, availability, closure or standard of any venue's facilities, or for any act or omission of a venue or its staff. Access to a venue is at the venue's discretion.

10. Equipment

Unless we agree otherwise in advance, you are responsible for bringing your own suitable golf equipment. Where the Coach or a venue lends or provides equipment, you must use it with reasonable care and return it in the same condition. You are responsible for your own personal belongings and equipment at all times; we are not liable for loss of or damage to your property except to the extent caused by our negligence.

11. Intellectual property

All coaching content, drills, lesson plans, written materials, videos, images and other content we create or provide remain our intellectual property (or that of our licensors). They are provided for your personal, non-commercial use in connection with your own coaching. You may not copy, record, reproduce, publish, resell or distribute our coaching materials, or any recording of a lesson, without our prior written consent.

12. Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. In particular, we do not exclude or limit liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot lawfully be excluded or limited under the laws of the Republic of Cyprus or other applicable law.

Subject to the paragraph above, and to the fullest extent permitted by law:

• we are not liable for any indirect, consequential or special loss, or for any loss of profit, loss of opportunity, or loss arising from any failure to achieve a particular result or improvement;
• we are not liable for loss or damage that was not reasonably foreseeable, or that was caused by your own breach of these Terms, your failure to follow reasonable instructions, or the act or omission of a third-party venue; and
• our total aggregate liability to you arising out of or in connection with a lesson, package or voucher, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total amount you paid to us for the lesson, package or voucher giving rise to the claim.

This section should be read together with the "Health, fitness & assumption of risk" section above.

13. Indemnity

You agree to indemnify us against any reasonable losses, claims, damages, costs and expenses we suffer or incur arising from your breach of these Terms, your negligence, your misuse of a venue's facilities, or your failure to comply with a venue's rules or with reasonable safety instructions. This does not apply to the extent any such loss is caused by our own negligence or breach.

14. Insurance

The Coach maintains professional indemnity and/or public liability insurance appropriate to the provision of golf coaching services. This insurance does not replace your own responsibility for your health, fitness and personal belongings. We recommend that you hold your own personal accident, health and travel insurance appropriate to your circumstances, particularly if you are visiting Cyprus.

15. Force majeure

We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control. This includes, without limitation, adverse or unsafe weather, storms, extreme heat, flooding, lightning, poor course or ground conditions, course or facility closure, acts of a third-party venue, fire, illness or injury of the Coach, epidemic or pandemic, strikes, power or communications failures, and acts of government or public authority. Where such an event affects a lesson, we will offer a reschedule or, where appropriate, a refund or credit in line with our Cancellations & Refunds Policy.

16. Image & photography consent (optional)

From time to time we may wish to take photographs or video during lessons, including for coaching feedback or, with your agreement, for marketing and promotional purposes. Any use of images that identify you for marketing is optional and based on your consent. You may decline, or withdraw your consent at any time, by telling us in writing, and we will stop using the relevant images for that purpose going forward. For junior clients, consent must be given by a parent or guardian. Please see our Privacy Policy for more detail on how we handle images.

17. Complaints

We want you to be happy with your coaching. If something has gone wrong, please contact us as soon as possible using the details below so that we can try to put it right. We will acknowledge your complaint and aim to respond within a reasonable time.

18. Variation of these Terms

We may update these Terms from time to time, for example to reflect changes in our services, our providers or the law. The version in force at the time you make a booking is the version that applies to that booking. We encourage you to review these Terms before each booking.

19. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

20. Governing law & jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Republic of Cyprus. The courts of the Republic of Cyprus have exclusive jurisdiction to settle any such dispute or claim.

These Terms are intended to operate consistently with applicable European Union consumer and data protection law, including the EU Consumer Rights Directive (2011/83/EU) and the General Data Protection Regulation (Regulation (EU) 2016/679), and broadly reflect comparable United Kingdom standards (including the Consumer Rights Act 2015) where relevant. Nothing in these Terms affects any mandatory statutory rights you have as a consumer that cannot be excluded or limited by agreement.

Contact

Philip Neil Golf (part of One Axion)
Email: philip.neil@oneaxion.com
Telephone: +357 97 481 750
Paphos, Cyprus