Does it pretend to be a person?
No, and we would not build one that did. The agent says it is an AI assistant when it introduces itself. That is a deliberate choice: people are far more forgiving of an AI that says so than of one they catch out, and the trust you lose being caught is not worth the trust you borrow by hiding it.
What happens when it does not know?
It says so. An agent built for your business would then pass the conversation to you, with everything it had already gathered. It is built not to guess: if the answer is not in your material, saying "I do not know, let me put you to someone" is the right answer and it is the one it is told to give. An agent that guesses is worse than no agent at all, because you find out about it from a customer. That is also why the demo on this page is public: try to catch it out.
Where do its answers come from?
An agent built for your business would answer only from what you give us: your website, your FAQs, your hours, your booking rules, your prices if you want them shared. It would not be a general chatbot with your logo on it. If the answer is not in your material, it would not have it.
Is this replacing my staff?
No. It is meant to take the repetitive part of the day (the same questions, the after-hours enquiries, the diary admin) so the people you already employ can spend their time on the things that actually need a person. If you are a one-person business, it would mean enquiries being answered while you are with a customer.
How long does it take to set up?
There is no timescale to give yet, because we are not taking on client agents. Very little of it would be your time: you would send us your website, your FAQs, your hours and how you like appointments booked, and we would build it, let you check it, adjust it and put it live. There would be nothing for you to install and nothing to learn.
What languages?
Agents would be built in English, Greek and Bulgarian: English and Greek on every tier, with Bulgarian added on the Business and Pro tiers. An enquiry answered in the language it was asked in is a conversation, and one answered in the wrong language is a missed customer. If your customers use a language that is not listed here, ask us.
Can it work for a clinic?
Yes, within a boundary we will not move. It would answer the routine things (hours, parking, prices, what to bring, how to book, how to move an appointment) and book a time. It would never ask what the appointment is for, never give clinical advice, never tell anyone whether they should come in, and never hold anyone's health information. Anything medical would go to your team, as a message saying somebody would like a call and nothing more. Before we build anything for a clinic we will agree in writing what the agent will and will not do, and how information is handled.
What does the monthly fee actually buy?
It being looked after. Your business changes (prices, hours, a new service, a member of staff leaving) and the agent has to change with it or it starts being wrong. The monthly fee covers keeping it current, watching what it is being asked, and telling you what it could not answer. We expect that last report to be the most useful thing you would get.
Can I sign up today?
Not quite yet, and we would rather say so than pretend otherwise. The demo agent on this page is live and you can try it now, but we are not yet taking on agents for clients. Register your interest with the form below and we will get in touch when we are ready to take your business on. Registering costs nothing and commits you to nothing.