Legal

Terms & Conditions

Effective date: 1 November 2025 · Last updated: 22 September 2026

A change that reduces your rights, dated 22 September 2026. For downloads bought from 22 September 2026, the checkout asks you to confirm that you want immediate access and that your 14-day right to cancel ends once your download or licence key is available. If your download email does not confirm that, your 14 days stand. Downloads bought before 22 September 2026 keep the 14 days. Your rights if a download is faulty or not as described are unchanged. Clause 6 has the detail.

Welcome to One Axion. By accessing this website (www.oneaxion.com), purchasing our digital products, subscribing to our services, or booking virtual consultations, you agree to abide by these Terms & Conditions (“Terms”) and all related policies referenced herein.

Please read this document carefully before using our website or services.

1. Introduction

These Terms govern your use of the One Axion website and your purchase or use of any of our digital products, educational materials and consultations.

By using this website, you confirm that you are at least 18 years old and capable of entering into legally binding agreements.

These Terms are governed by the laws of the Republic of Cyprus, but also comply with relevant UK and EU consumer protection and data laws where applicable to users in those jurisdictions.

2. Definitions

“One Axion”, “we,” “our,” or “us” means Philip Neil, trading as One Axion, a sole trader in the Republic of Cyprus.

“Website” means www.oneaxion.com and any related subdomains or platforms operated by us.

“User,” “you,” or “your” means any person accessing, browsing, or purchasing services from our website.

“Services” include digital products, online educational materials, virtual consultations, website builds and website care plans.

3. Services Provided

One Axion provides educational and informational content through digital downloads, online courses, and one-to-one or group consultations. We also design and build websites, and offer optional monthly care plans for the websites we build; section 10 sets out the terms for that work.

All content provided through our website is intended for general information and educational purposes only and does not constitute regulated financial, investment, tax, or legal advice.

We may change, update or stop selling any product or service at any time. Stopping sales of a product affects future sales only: it never takes away anything you have already bought, and it never cuts short a free update or revision period we promised you when you bought.

4. User Responsibilities

When using our website, you agree that you will not:

  • Use the site or its content for any unlawful purpose.
  • Attempt to gain unauthorised access to the site or interfere with its functionality.
  • Copy, distribute, or resell digital materials without written permission.
  • Post or transmit harmful code, malware, or misleading information.

We reserve the right to restrict or terminate your access if misuse is detected.

5. Payment Terms

  • All transactions are processed in Euro (€) unless otherwise indicated.
  • Payments must be made through our secure checkout using approved payment providers. Website builds and care plans are invoiced through Stripe instead (see section 10).
  • Access to digital materials or consultations is granted only after successful payment confirmation.
  • Prices can change, but never after you have bought. The price shown at checkout is the price you pay, in euro.

6. Cancelling and refunds

Your download is ready the moment you pay. For digital downloads bought on or after 22 September 2026, the checkout asks for your express consent to immediate supply and your acknowledgement that your 14-day right to cancel is lost once supply begins (EU Consumer Rights Directive, Article 16(m); UK Consumer Contracts Regulations 2013, regulation 37), and your download email (the email we send you with your download link, not a card or payment receipt) confirms that consent. If your download email does not confirm it, or we did not send you one, your 14 days stand. Downloads bought before 22 September 2026 keep the 14 days as we promised them then. Separately, if a product is faulty, will not open or is not as described, we will put it right or refund you: that right comes from law, it cannot be waived, and it lasts far longer than 14 days.

Paid consultations booked through our scheduling page are not downloads. You can reschedule free of charge, using the link in your booking confirmation, up to 24 hours before the call. If you cancel before the call takes place, your payment is refunded automatically to the card you paid with. Once the call has taken place, or if you do not attend it, it is not refundable: when you book, you ask for the call to take place within the 14-day cancellation period and confirm that you understand your right to cancel ends once it has taken place.

The full position, including how to ask, how long a refund takes and a model cancellation form, is in our Returns & Refunds Policy. If anything here and there appears to differ, that policy wins.

7. Intellectual Property

All materials, branding, logos, website design, and content on One Axion are owned by or licensed to One Axion and are protected under Cyprus, UK, and EU copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our digital products for personal, non-commercial use only.

You may not reproduce, resell, or distribute any materials without prior written permission.

8. Educational Disclaimer

The information provided on this website and through our services is for educational and informational purposes only.

It is not intended as financial, investment, mortgage, or legal advice, and should not be relied upon for making financial decisions.

While we strive for accuracy and reliability, One Axion makes no warranties about the completeness or suitability of the free information on this website.

You acknowledge that all actions taken based on the information provided are done at your own risk, and One Axion accepts no responsibility for any resulting financial loss or damage.

We strongly recommend seeking independent professional advice before making any personal financial or investment decisions.

This disclaimer is about the general information on this website and the decisions you take from it. It does not limit what we owe you for a product you paid for. Anything you buy must be as described, of satisfactory quality, and fit for any purpose you told us about before buying. See clause 6 and our Returns & Refunds Policy.

9. Limitation of Liability

To the maximum extent permitted by law, One Axion and its representatives shall not be liable for:

  • Any direct, indirect, incidental, or consequential losses;
  • Any financial losses, data loss, or business interruption;
  • Any inaccuracy or omission within our materials;
  • Any website downtime or unavailability.

None of this affects your legal rights as a consumer. We cannot and do not exclude liability for death or personal injury caused by our negligence, for fraud, or for a product you bought not being as described, of satisfactory quality or fit for a purpose you told us about before buying.

If you are simply not enjoying the website, the answer is to stop using it. That is not your only remedy if you have paid us for something: if a product you bought is faulty or not as described, you can ask for it to be fixed or replaced, or for your money back. See Returns & Refunds.

10. Website builds and care plans

This section applies when you agree a website build with One Axion, or take one of our optional monthly care plans for a website we built. For a build, the short terms sheet we both sign sets out the price, the dates and what is included, and this section applies alongside it. For this work, the limit of our liability is the one in this section rather than section 9.

Fixes after handover

For 14 days after handover, up to two hours of work, we fix anything we built that does not work as agreed, at no charge. New features and new pages are new work, not fixes. After that, changes are paid, under a care plan or as work we agree with you before we start.

Care plan payments

  • Care plans are optional. A build has no monthly fee, and you never need a plan to keep your site.
  • A plan is invoiced monthly in advance through Stripe, and you pay by card.
  • A plan rolls on from month to month until you cancel it. You can cancel at any time with 30 days’ notice, and stopping a plan switches nothing off.
  • The time included in a plan each month does not roll over to the next month.
  • If you are a consumer (buying for yourself rather than for a business), you can cancel a care plan within 14 days of agreeing to it, without giving a reason. If you ask us to start work within those 14 days and then cancel, you pay for the work already done up to the point you tell us. The same 14-day right applies to a build you agree with us as a consumer.

Liability, backups and how we work

Your site, your accounts, your backups. You own and control your domain, hosting, database and every account, and you are responsible for keeping your own backups of your content and data. We take a restore point before making changes where the platform allows, but we do not guarantee backups.

How we work. Some of our work is done with the help of AI tools. One Axion reviews every change before it goes live, and we keep your customers’ personal data out of AI tools wherever we can. Changing software always carries some risk, and by choosing a build or a care plan you accept that risk.

Limit of our liability. To the fullest extent the law allows, One Axion’s total liability for anything arising from a build or a care plan, including loss or corruption of data, your site being unavailable, or damage to any system, is limited to the price you paid for the specific work that caused the problem: for a build, the price of that build; for a care plan, the fee for the month in which that work was done.

What we are not liable for. We are not liable for:

  • Loss of profit, revenue, business, goodwill or opportunity;
  • Indirect or consequential loss;
  • Failures of third-party services, such as your hosting, domain, email, payment or booking providers;
  • Problems caused by changes made by you, or by anyone other than One Axion.

What the law does not let anyone exclude. Nothing here limits liability that cannot legally be limited, and it does not affect any statutory rights you have as a consumer.

Your customers’ data. Where we handle personal data on your behalf, we do so only on your instructions and under a short data processing agreement.

Tell us quickly. Report a problem within 30 days of noticing it, so we can put it right.

11. Data Protection

We handle personal data in accordance with:

  • The UK GDPR (for UK clients)
  • The EU GDPR and Cyprus Data Protection Law 125 (I)/2018 (for EU and Cyprus clients)

For full details on how your data is collected, used, and stored, please refer to our Privacy Policy.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts of Cyprus, unless otherwise required by mandatory UK or EU consumer law.

13. Third-Party Links

Our website may contain links to third-party websites.

We do not control, endorse, or assume responsibility for any third-party content or practices.

Use of external links is at your own discretion and risk.

14. Policy Hierarchy

These Terms & Conditions work in conjunction with the following supporting policies, which form part of this agreement:

By agreeing to these Terms, you also agree to be bound by these associated policies.

15. Amendments to Terms

We update these Terms when the law changes, when technology changes, or when we change how the business works. The version on this page is always the current one and carries its date.

Changes are not retrospective. Anything you have already bought stays governed by the version that was live when you bought it, and today’s version applies to anything you buy from today. If a change would materially reduce your rights, we will say so at the top of this page rather than let it slide past.

16. Contact Information

If you have any questions about these Terms or your use of our services, please contact: